We will gladly accept any unopened and undamaged packages within 14 days. Email us at email@example.com and write RETURN in the subject line. Once we receive your package, your refund will be processed within 5 business days. We’ll notify you via email regarding the refund or exchange. It usually takes up to 3-5 business days for your bank institution to process the refund. Original shipping charges are non-refundable.
For exchanges, email us at firstname.lastname@example.org and write EXCHANGE in the subject line. We will confirm that we have the exchange in stock. When we receive your exchange, we’ll send out your replacement immediately.